Return & Refund Policy

Last updated: September 18, 2026

At Sharp Shop, we want you to be completely satisfied with your purchase. If you are not satisfied with your order, you may be eligible to return it under the terms below.

1. Return Period

You have 30 days from the date you receive your order to request a return.

To be eligible for a return, the item must:

• Be unused and unworn

• Be in its original condition

• Include the original packaging and tags where applicable

• Not show signs of damage, washing, alterations, or excessive wear

• Be accompanied by proof of purchase or your order details

Items that do not meet these requirements may not be accepted.

2. How to Request a Return

To request a return, please contact us through our Contact Us page with:

• Your order number

• The item you would like to return

• The reason for the return

• Photos of the item if it arrived damaged or defective

We will review your request and provide return instructions if your return is approved.

Please do not send an item back before receiving return instructions from us.

3. Damaged or Incorrect Items

Please inspect your order when you receive it.

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible with your order number and clear photos of the issue.

If the issue is confirmed, we will work with you to provide an appropriate solution, which may include a replacement or refund.

4. Refunds

Once your returned item has been received and inspected, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

Please allow additional processing time for your bank or payment provider to reflect the refund in your account.

5. Return Shipping

Unless the item is defective, damaged, or incorrectly sent, the customer is responsible for the cost of return shipping.

Original shipping charges are generally non-refundable unless otherwise required by applicable law or the return is due to an error on our part.

6. Non-Returnable Items

Certain items may not be eligible for return, including:

• Items that have been worn, washed, altered, or damaged after delivery

• Items without their original tags or packaging where required

• Gift cards

• Personalized or custom-made items

• Items marked as final sale

7. Exchanges

If you need a different size, color, or item, please contact us before returning your order.

Depending on availability, we may be able to arrange an exchange. If an exchange is not available, you may return the eligible item and place a new order.

8. Late or Missing Refunds

If you have been approved for a refund but have not received it, first check with your bank or payment provider.

If you have completed these checks and still have not received your refund, please contact us so we can assist you.

9. Changes to This Policy

Sharp Shop reserves the right to update or modify this Return & Refund Policy at any time.

Any changes will be posted on this page with an updated Last updated date.

10. Contact Us

If you have questions about returns, refunds, or exchanges, please contact us through our Contact Us page.

Sharp Shop
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